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Egret
I am interested in an Egret. I already own an Egret. Accessories Spare Parts Scooter advice Where is my delivery? I want to cancel an online purchase. What is the status of my repair?

We are here to help
Here you will find answers on topics such as products, orders, services, app, etc.
We are here to help
Here you will find answers on topics such as products, orders, services, app, etc.

We are also there for you in person

You can visit us in our showroom in the heart of Hamburg and ask your questions in person. Our excellently trained employees are there for you and will help you with all your needs.

Opening hours:
Mo-Wed 10:00 - 17:00
Thurs 13:00 - 17:00
Fri 10:00 - 17:00
Sat-Sun closed

Our address:
Walberg Urban Electrics GmbH
Alter Wandrahm 6
20457 Hamburg
Germany

Ask our experts

Our customer service is just a few metres away from the top engineers who designed your e-scooter here in Hamburg. This means they can deal with your questions and problems and provide expert answers.
This quality of service has already been recognised with the German Service Award 2024.

Ask our experts

Our customer service is just a few metres away from the top engineers who designed your e-scooter here in Hamburg. This means they can deal with your questions and problems and provide expert answers.
This quality of service has already been recognised with the German Service Award 2024.