Submit repair request
For technical issues or enquiries regarding repairs or your warranty, a service request is your direct way to talk to our colleagues on the customer service team.
Lost your owner's manual?
Here we have put together a collection of the manuals and instructions to help you understand and assemble your vehicle.
![](https://cdn.my-egret.com/production/media/32/74/17/1707754427/Service_Icon_104px.png?width=3000)
Egret Services
Here you can see an overview of our services that could help you after purchasing your e-scooter.
Unboxing videos
Here you can watch the unboxing videos for the Egret Pro, Egret X, Egret X+ and Egret One.
Inspection booklet for download
Your checklist for safe rides free of worries. Document regular inspections and maintenance to extend your e-scooter's life, prevent accidents, and ensure the safety and performance of your e-scooter.
Printing advice: Print the document double-sided (flip over over the long edge), fold in the middle
How to get in touch with us