Submit repair request
For technical issues or enquiries regarding repairs or your warranty, a service request is your direct way to talk to our colleagues on the customer service team.
Lost your owner's manual?
Here we have put together a collection of the manuals and instructions to help you understand and assemble your vehicle.
Egret Services
Here you can see an overview of our services that could help you after purchasing your e-scooter.
Unboxing videos
Here you can watch the unboxing videos for the Egret Pro, Egret X, Egret X+ and Egret One.
Inspection booklet for download
Your checklist for safe rides free of worries. Document regular inspections and maintenance to extend your e-scooter's life, prevent accidents, and ensure the safety and performance of your e-scooter.
Printing advice: Print the document double-sided (flip over over the long edge), fold in the middle
How to get in touch with us