Our service offering

Our service offering

Submit repair request

For technical issues or enquiries regarding repairs or your warranty, a service request is your direct way to talk to our colleagues on the customer service team.

Go to request form

Lost your owner's manual?

Here we have put together a collection of the manuals and instructions to help you understand and assemble your vehicle.

To the manuals

Egret Services

Here you can see an overview of our services that could help you after purchasing your e-scooter.

To the services

Unboxing videos

Here you can watch the unboxing videos for the Egret Pro, Egret X/X+ and Egret One.

To the videos

Inspection booklet for download

Your checklist for safe rides free of worries. Document regular inspections and maintenance to extend your e-scooter's life, prevent accidents, and ensure the safety and performance of your e-scooter.

Printing advice: Print the document double-sided (flip over over the long edge), fold in the middle

Inspection booklet for download & print

How to get in touch with us

Icon/32px/mail/darkblue service@my-egret.com