I was riding my e-scooter down a hill and suddenly it switched off/an error message appeared. What do I need to do?

Egret · 17.03.2026

FAQ | Problemlösung | E-Scooter | Reparatur · 1 min. reading duration

This is nothing to worry about at first. Rather, your e-scooter has activated a protective mechanism so that the energy that the motor inevitably generates when travelling downhill does not overload the battery when it is already fully charged.

As soon as you take a short break, the battery can recover and you can continue your journey without any worries.

However, it is generally advisable to avoid riding downhill continuously with a fully charged battery so as not to put too much strain on the motor or battery.

Egret

Das ist erst einmal kein Grund zur Sorge. Vielmehr hat dein E-Scooter einen Schutzmechanismus aktiviert, damit die Energie, die der Motor beim Bergabfahren zwangsläufig generiert, nicht den Akku, wenn er bereits vollgeladen ist, überlastet.

Sobald du eine kleine Pause einlegst, kann sich der Akku erholen und du kannst die Fahrt unbeschwert fortführen.

Grundsätzlich ist es aber ratsam, kontinuierliches Bergabfahren mit vollem Akku zu vermeiden, um weder Motor noch Akku zu sehr zu belasten.

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