Egret

I am interested in an Egret. I already own an Egret. Accessories Spare Parts Scooter advice Where is my delivery? I want to cancel an online purchase. What is the status of my repair?

Accessibility
For more inclusion in e-mobility
Accessibility
For more inclusion in e-mobility

Egret is committed to diversity and inclusion. Inclusion means that all people are treated equally. This also includes accessibility. Accessibility means that all people have access to buildings, but also to information. It is therefore about removing obstacles. Because many people have disabilities. For example, they can't hear or see, or at least not as well. Some, in turn, have difficulty understanding complex sentences. The aim of accessibility is for everyone to be able to use everything on an equal footing.

Our goal for you

We are committed to complying with accessibility standards and regulations such as the European Accessibility Act (EAA). In particular, we adhere to the standards of the Web Content Accessibility Guidelines 2.1 (WCAG - guidelines for accessible web content) of the World Wide Web Consortium (W3C).

This accessibility statement applies to the Walberg Urban Electrics GmbH website published at https://my-egret.com.

As a legal entity under private law within the meaning of Section 2 of the Hamburg Disability Equality Act (hereinafter referred to as HmbBGG), we endeavour to make our websites and mobile applications accessible in accordance with the provisions of the HmbBGG and the Hamburg Barrier-Free Information Technology Ordinance (hereinafter referred to as HmbBITVO) for the implementation of Directive (EU) 2016/2102.


Status of compatibility with the requirements

The accessibility requirements are based on Section 1 HmbBITVO in conjunction with Sections 3 (1) to (4) and Section 4 of the Federal BITV, which was issued on the basis of Section 11 HmbBGG. The review of compliance with the requirements is based on a self-assessment carried out on 9 July 2025.

Based on the review, the website is partially compatible with the aforementioned requirements due to the following incompatibilities.


Non-accessible content

The content listed below is temporarily not accessible due to a disproportionate burden.

  • Forms and other input fields are not compatible with the success criterion 2.1.1 Keyboard, as they cannot be used with the keyboard alone.
  • Text areas are not compatible with the success criterion 1.4.3 Contrast, as the contrast ratio of texts to backgrounds does not reach level AA.
  • Interactive HTML elements such as buttons are not compatible with the success criterion 4.1.2 (name, role, value), as some of them have the necessary ARIA attributes.

The following measures to achieve accessibility are planned by December 2025.

  • Add ALT attributes to all files
  • Optimisation of contrast ratios as part of the company's colour specifications
  • Adding ARIA attributes for screen readers and much more.
  • Optimisation of existing ARIA attributes for screen readers and much more.

We have the following barrier-free alternatives for you to access the content:

  • Accessibility tool can be accessed via the button with the human symbol at the bottom of the screen area

The subdomain b2b.my-egret.com is not designed to be accessible, as this content does not fall within the scope of the applicable legal provisions.

This declaration was prepared on 15/06/2025 and last reviewed on 09/07/2025.


Report barriers

Would you like to tell us about existing barriers or request information on the implementation of accessibility? For your feedback and any further information, please contact or our responsible contact person at info@my-egret.com.

Conciliation procedure

If no satisfactory solution has been found after your feedback to the above-mentioned contact, you can contact the arbitration centre in accordance with Section 13 a HmbBGG. The arbitration centre has the task of supporting out-of-court dispute resolution in the event of conflicts between people with disabilities and public bodies on the subject of accessibility. The conciliation procedure is free of charge. No legal assistance is required. Further information can be found at https://www.hamburg.de/schlichtungsstellebehinderung.


How to contact the conciliation body:
Email: schlichtungsstelle-hmbbgg@soziales.hamburg.de
Mail: Schlichtungsstelle HmbBGG
c/o Öffentliche Rechtsauskunft- und Vergleichsstelle (ÖRA)
Dammtorstraße 14, 20354 Hamburg Germany