Shipping and delivery

Shipping countries

We currently deliver to:

Germany, Austria, France, Netherlands, Belgium, Italy, Luxembourg, Sweden, Spain, Portugal, Poland, Denmark, Czech Republic, Finland, Italy, Monaco, Ireland, Portugal, Spain, Greece, Slovenia, Croatia, Slovakia, Bulgaria, Estonia, Latvia, Lithuania, Romania, Hungary, Guernsey, Liechtenstein, Norway.

If your country is not yet listed, please contact us. We will find a way.

Shipping costs

All information on minimum order value, shipping costs and free shipping limit per country can be found in the following table.

Country Minimum
order value
Shipping cost Free shipping from
Germany 30 € 0 €* 30 €
Belgium 17,90 €*
Denmark
Luxembourg
Netherlands
Czech Republic
Finland 21,90 €*
France
Italy (postal codes 10000–50999)
Croatia
Monaco
Austria
Poland
Sweden
Slovakia
Slovenia
Bulgaria
Estonia 25,90 €*
Latvia
Lithuania
Romania
Hungary
Greece 27,90 €*
Ireland
Italy (all other postal codes)
Portugal (excl. Azores/Madeira)
Spain (excl. Canary Islands and exclaves)
Liechtenstein 35,90 €*
Guernsay
Norway
*All e-scooters are shipped free of charge. If you order equipment or spare parts with an e-scooter, the regular shipping costs will be charged for these. Shipping costs are calculated in the respective national currency based on the current exchange rate.

Shipping service providers

Delivery is by DHL and UPS.

The delivery time is approx. 1 - 3 working days within Germany. For all other countries, it may take 3-10 working days for your order to arrive, depending on the country.

DHL
UPS

Recycling

Here you can find the recycling information for Italy