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2 years warranty incl. battery
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Frequently asked questions

Here we answer general questions about orders, shipping and warranty.

Under the point Consultation we answer the most important questions about buying an e-scooter, so that you can quickly find the right model for you.

And if you should ever have a technical problem with your e-scooter, our FAQ may be able to help you directly.

Would you like to order a repair? Then you will find the appropriate service form here.

WALBERG URBAN ELECTRICS GMBH

Alter Wandrahm 6
20457 Hamburg
Germany

info@urban-electrics.com
Tel.: +49 40 320 270 80

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from Monday to Friday between 09:00 and 17:00.

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